We are 1ST in IT and are Auckland’s fastest growing Small to Medium Business IT Service Provider. Our best for value rates, experienced personnel, and convenient same-day service are just a few reasons why we are quickly becoming the Greater Auckland’s area’s first choice for onsite PC Repair and Server Support.

Desktop Support

Your employees deserve immediate IT Support when computer issues arise.

DESKTOP SUPPORT

We offer the most comprehensive small business computer repair and desktop support service in the Auckland. Our industry certified technicians have many years of experience servicing all of the major brands of laptop, desktop and workstation computers. We are highly skilled at troubleshooting software issues, diagnosing hardware problems, removing viruses and restoring computers to their original performance. Call us today.

PC Tuneups

Unwanted files, applications and harmful spyware can slow your computer down.

COMPUTER TUNEUPS

A computer tune-up is generally required when you begin to notice a continual decrease in overall system performance. Some of the warning signs are increased boot-up times, slow loading websites, application lock ups, chkdsk prompts and blue screen error messages. These types of problems don’t just go away, they become worse over time! We can help to identify and correct the issues that are preventing your PC from performing at its best. Call Us or schedule online now.

WIFI Network

Setting up a secured WIFI network may sound easy to some, but for most its not.

WIFI Network

Setting up a (WIFI) wireless router, gateway or access point can be very time consuming and difficult if you are not familiar with networking protocols, topologies and security terminology. Having a wireless network in your office can provide a multitude of benefits for you, co-workers, or visitors. It can also pose a tremendous security risk if not configured properly. Same day service available, call us or schedule online.

OS Support

It’s always best to reinstall Windows when core files have been altered or damaged.

WINDOWS SUPPORT

1ST in IT operating system support covers all the bases. Whether you are using Windows XP, Vista, Windows 7 or 8, we’ve got you covered! Our Certified Technology Specialists can properly identify, troubleshoot and resolve any type of system issues you may encounter. We can help you today with Windows start-up problems, error messages, lockups, missing DLL’s and more. Call Us or schedule online.

Data Recovery

Local and offsite backups ensure your important data is available at all times.

DISASTER RECOVERY

Scheduled backups are vital to help ensure your small business is able to continue operating if and when an unforeseen tragedy strikes. It may come in the form of a disgruntled employee, natural disaster, hardware failure or just someone accidentally deleting the wrong file. As a precaution, daily backups should be performed on all server equipment, email systems, application data and user documents.

Server Support

Servers help to limit user access, centralize data and improve overall network security.

SERVER SUPPORT

When a company reaches 10 or more employees, a business class server is recommended to make the switch from a workgroup to a domain. A Windows domain creates a centralized location to manage logins, passwords and access to company resources. It helps create a more secure, controlled and stable network environment. 1ST in IT can help install, configure and manage your new or existing Windows server environment. Call Us today.

Printer Setup

As printers become more advanced, getting them installed can be more of a struggle.

PRINTER SETUP

The included instructions and online tutorials are not always helpful when trying to get modern printers and all-in-one’s working as expected. Printers designed for small to medium have businesses offer more features and options than ever before. If you need help sharing or setting up a new printer, call in the professionals. We provide on-premise printer service and support. Call Us or schedule online today.

App Support

When programs become unresponsive, there could be multiple issues causing the problem.

PROGRAM SUPPORT

Every program and software vendor is different. Understanding how applications work and how they are written takes an experienced software technician that can troubleshoot, identify and fix programs at the code and configuration level. We work directly with software developers, software vendors and application support representatives to correct software problems unique to your environment or issues that can affect all users.

Virus Removal

Malicious software can delete files, record keystrokes and even steal your identity.

VIRUS REMOVAL

A computer virus is a small application that is installed on your computer usually without your knowledge. Its purpose is to wreak havoc, delete everything possible then spread to other computers. As hard as you may try to prevent viruses, sometimes they slip past your antivirus software. Unfortunately, even the top antivirus programs cannot detect and remove everything. If you believe your PC is infected, turn it off immediately and call us or schedule your appointment online.